Help

Shipping & returns

Everything you need to know about getting your order and what to do if something is not right.

Shop the store

Shipping

Shipping is free on every order, to every destination we deliver to. There is no minimum order value and no shipping charge added at checkout.

Delivery times vary by destination and by product, and are confirmed at checkout before you pay.

Order updates

Once your order is placed you will receive an email confirmation, followed by tracking details when your parcel is on its way.

Returns

If something arrives damaged, faulty or is not what you ordered, reply to your order confirmation email with your order number and a photo where relevant, and we will put it right.

Please check the product page before ordering for any sizing or specification details, as these are set out in full there.

Questions

For anything else about an order, reply to your order confirmation email — it reaches us directly and keeps your order details together in one thread.